VISTRAK – VISITOR SITE MANAGEMENT SOLUTIONS

 Our VISTrak Visitor Site Management solution is designed for the seamless management and certification of all types of visitors –cleaners, contractors, delivery drivers, land scaping, merchandisers, representatives, security guards, suppliers, supervisors, trades, etc. – when visiting businesses with multiple locations.

Designed as a multiple location dynamic platform, VISTrak is an agile solution supporting many different companies’ types, locations and visit expectations. Suitable for ‘attended’ and ‘un-attended’ sites, VISTrak’s multi-site ability allows your visitors to sign in and out, receive alerts and notifications, whilst creating a detailed visitation record.

For businesses where VISTrak is deployed, as either an App or Kiosk, our online cloud CRM provides real-time and multi-site data on all visitors with critical visit information, certification tracking, notifications, alerts, hazard reporting, emergency evacuation and contact details.  With live reporting by site, region, state or national, your visitation data becomes a valuable tool in understanding your remote site management, supplier/contractor engagement and visitor frequency and duration.

Where a current sign in register is in place, VISTrak easily and seamlessly replaces the traditional paper “visitors’ book” through our patented platform checking visitors & contractors in and out of sites through our VISTrak App or kiosk.   With many options including full kiosk deployments with or without printing and capital free solutions.

With dynamic and customisable checklist and eForms, your visitors will have documents that you have created and provide specific reporting, all tied to a site location and task.  Once completed, these reports are consolidated, however flexible enough to allow users to drill down from an administration view, through to an individual site or user.

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RETAIL

Increase Engagement

Engage every visitor to your sites with consistent site-specific notifications and personalised messaging upon check-in or communicate directly whilst they are checked-in.

Improve Support

Be informed of which suppliers are supporting which sites and when, with live reporting on attendance time, duration and site location.

Workplace Safety

Provide a safe and secure worksite for all visitors with key safety messages on entry and during their visit

Protect your Business, Teams & Customers

Have confidence that every work accreditation and safety induction is validated with each check-in. View time/date stamp data on all notifications and alerts sent to every visitor.

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RESIDENTIAL CONSTRUCTION

Enhance Communication

Increase your productivity with remote visibility to who is on-site.  Engage your contractors with contact-free toolbox, live notification and alerts.

Improve Productivity

Measure trades time against site programs to improve your worksite productivity.  With a remote view, your ability to ‘call forward’ will be optimised.

Remote Monitoring

Remotely monitor trades on site and receive live job status and completion updates.  Trades can create an alert to inform your team of current site conditions.

Protect Your Business

Ensure every contractor is safe and legal to work on your worksites. VISTrak will validate a contractors’ profile at check-in.
Residential Construction

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COMMERCIAL CONSTRUCTION

Streamline Communication

Provide clear and consistent communication to all trades and visitors entering a site with contact-free toolbox, live notifications and alerts.

Enhancing Project Management 

Know the arrival of materials, equipment and inspections in real-time by company or individual.

Remote Monitoring

All trades can be monitored remotely on site by company or individual, including task updates.  Trades can create an alert to inform your team of current site conditions.

Protect Your Business

Ensure every contractor holds appropriate and valid safety accreditations prior to walking on site.  When a contractor checks into a site, VISTrak will validate their profile.

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AGED CARE

Protecting Your Residents

Every contractor entering your sites can be validated against their profile to ensure they are safe and legal before commencing work.

Enhance Communication

Engage every visitor to your sites with consistent site-specific notifications and personalised messaging upon check-in or communicate directly whilst they are checked-in.

Improve Productivity

Measure trades time against maintenance works and site programs to improve your worksite productivity.  With a remote view of time on site and charging.

Remote Monitoring

Remotely monitor all visitor types on site by company, individual or guest.  Contractors can create an alert to inform your team of current site conditions.

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FACILITIES MANAGEMENT

Enhance Communication

Communication with your contractors is essential, communicate directly with an individual or the entire team with key alerts and notifications.

Remove Manual Documents

Have your contractors’ complete dynamic checklist and forms when working on your sites.  have these reports consolidated and reviewed locally and centrally.

Improve Productivity

Measure your assigned work orders with visit details, job status, duration and completion. Once closed, business can monitor this visit against your service level agreement.

Protect Your People

Have confidence that every work accreditation and safety induction is validated against all individuals at each check-in.

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HOSPITALITY

Enhance Communication

Engage every visitor to your sites with consistent site-specific notifications and personalised messaging upon check-in or communicate directly whilst they are checked-in.

Improve Maintenance

Measure closed maintenance jobs and work orders with visit details, job status, duration and completion against invoicing.

Workplace Safety

Provide a safe and secure worksite for all visitors with key safety messages on entry and during their visit.

Protect Your Business

Every contractor working on your sites can be validated against their profile to ensure they are safe and legal upon check-in.
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COMPANY & SITE-SPECIFIC DIGITAL eFORMS

In any business, compliance is an essential part of operations, and can be challenging, time consuming and costly.

Businesses are taking an innovative step forward to improve the way they manage and monitor compliance by leveraging the wide range of benefits within a digital single platform solution with real-time reporting.

Improve productivity, compliance and operational standards using customisable eForms attached to a company, site or contractor.

VISTrak can be setup as Geo-Locked or Geo-Free improving operational productivity of when and where reports are completed.

With historic and integrable reporting you can have and view one source of the truth, supporting the accountability to on site completion.

MULTI SITE

VISTrak’s multi site visitor management solution, supporting 1 through to 5000+ sites, providing the ability to view live data across all your sites at any given time.

Based on the geographical and hierarchical structure, administration access can view data company wide and drill down to any site, visit or individual.

The interactive CRM allows you to set alerts and notifications for all visitors and companies, down to individual level, enhancing engagement though support, safety, security and compliance.

This gives you immediate insights to safety and compliance and transparency to multi-site tracking and trace incident reporting against aggregated visitation history.

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SEAMLESS ENTRY & EXIT

There’s no denying we live in a digital world. Isn’t it time to find an upgrade from the paper-based visitor book? A paper-based book provides a very simple process, how effective is it for your business?

VISTrak’s unique geo-location technology allows visitors to seamlessly enter and exit any registered sites on their mobile phone or tablets, with real-time tracking, thus freeing up the team members for other more productive activities.

VISTrak allows your visitors to seamlessly enter and exit sites, with real-time site tracking, allowing your teams to focus on safety and improving site operational efficiencies.

Once checked-in, visitors can move around a predefined range without a worry of being checked out. This is a great feature for contractors working on building sites.

VISITORS REGISTRATION

With visitors, suppliers and contractors coming and going from sites frequently, it is important to keep track of all visits for safety, security, support and compliance.

Detailed real-time tracking of all visits will ensure sites are receiving the correct level of support from all visitors.

Every visitor using the VISTrak App or tablet creates an initial profile, including contact details and profile picture. Here visitors can also add multiple safety / work accreditation details and images.

Once registered, visitors can instantly check-in to any pre-registered site using the VISTrak App on their smartphone and/or tablet.

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PRE ACCREDITATION

Do you know who is visiting and working on your sites? Do they have a current safety credentials? Have they completed an induction and aware of your company’s safety standards? Do they know how to work within your sites policies and with your employees and or customers?

VISTrak provides confidence to ensure every visitor who checks into your sites holds valid induction and safety credentials relating to the role they perform.
Visitors are made aware of any additional company or site-specific information via notifications and alerts upon check-in.

VISTrak will send a notification to a visitor who is unauthorised to enter and to a site manager or a company representative to inform this of this occurrence.

All the important information is recorded and available in real-time, at any time via VISTrak’s CRM.

MOBILE PHONE APP & VENUE KIOSKS

With legacy visitor books, suppliers and contractors can often spend up to 10 minutes to sign into and out of your sites, distracting the service teams and daily operations.

Written details are often missing key information or are illegible. Visitor books removes privacy and security for all as everyone writing their details can also view the details of all other visitors.

Your team members can take up to an additional 3-5 minutes per visitor to check credentials, provide safety updates and communicate information.

VISTrak removes this lengthy ‘manual process’ by allowing the visitor to sign in / out in seconds on our mobile App or tablet, away from the service area and customers, thus freeing up the team members for other more productive activities.

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COMMUNICATE WITH EVERY VISITOR

Using retail as an example, alone there are over 500,000 supplier visits to retail stores in Australia daily.

In your business, where sites are ‘managed’ or ‘unmanaged’ how can you be sure the required communications to every visitor is delivered consistently?

On arrival, you may want to see a specific visitor, inform them of a change or new process, provide urgent safety communication or just be made aware they have entered your site.

VISTrak not only provides notifications on entry to every visitor, but also provides live on-site notifications and alerts by site and/or across multiple sites to all or an individual visitor.

KNOW WHO IS IN ON SITE

Businesses should be able to instantly check who are in their sites, when they last came in and for how long.

VISTrak provides an active listing of every visitor on-site in real-time giving you a virtual view and record of all visitors, contractors and suppliers who have visited your sites.

If the site manager wants to see a visitor, contractors or supplier, they simply enter a notification into the VISTrak CRM and the selected visitor will be notified upon check in next time they visit.

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SAFETY IS PARAMOUNT

Businesses and their visitors have a shared responsibility and duty of care to ensure a safe working environment is always adhered to by providing current and relevant training and communication.

With so many visitors on-site throughout any given day, how confident are businesses in knowing they are effectively communicating crucial safety messages?

VISTrak allows businesses to alert every visitor with any safety concerns, and in the event of an emergency, provide every on-site visitor a notification and evacuation procedure.

VISTrak’s safety protocol provides best practices for keeping businesses and their visitors, contractors and suppliers safe.

KEEP ALERT

Knowing who and when visitors come onto sites is important. With a manual paper-based system, it can be easy to forget to pass on critical messages.

VISTrak provides notifications to one, some or all visitors as they check in to any registered site in the company.

On the rare occasion you may want to remove access to a visitor for various reasons, VISTrak will notify them as such on entry and provide instructions. VISTrak can also notify a nominated representative when this occurs.

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REAL-TIME REPORTING

With VISTrak mobile app and cloud reporting, businesses can instantly monitor all relevant information of their visitors, suppliers, contractors and teams.

With many suppliers and contractors having large and distributed field forces, our central reporting tool will provide detailed reporting and insights on all your business and site activities.

VISTrak provides flexible and multi-site reporting with the ability to show aggregated national, state, regional and individual site and visitor tracking.

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