MULTI-SITE VISITOR MANAGEMENT SOLUTIONS

RETAIL  •  CONSTRUCTION  •  FACILITIES MANAGEMENT  •  FIELD MANAGEMENT

 

Our VISTrak Visitor Site Management solution is designed for the seamless management and certification of all visitors – cleaners, contractors, delivery drivers, landscaping, merchandisers, representatives, security guards, suppliers, supervisors, trades, etc. – when visiting businesses with multiple locations.
VISTrak easily and seamlessly replaces the traditional paper “visitors’ book” with many deployment options; from capital free mobile Apps (BYOD) through to full kiosk units and label printers.
Designed on top of a multiple location platform, VISTrak is an agile solution supporting many different company types, locations and visit functions. Suitable for ‘attended’ and ‘un-attended’ sites, VISTrak’s multi-site ability allows your visitors to sign in and out, receive alerts and notifications, whilst creating a detailed visitation record.
For businesses where VISTrak is deployed, as either an App or on-site Kiosk, our online cloud CRM provides real-time and multi-site data on all visitors with critical visit information, certification tracking, notifications, alerts, hazard reporting, emergency evacuation and contact details. With real-time reporting by site, region or country, your visitation data becomes a valuable tool in understanding your remote site management, supplier/contractor engagement and visitor frequency and duration.
With customisable checklist and eforms, your visitors will have digital documents at their fingertips to provide specific reporting, all tied to a site location and task. Once completed, these reports can be consolidated, or flexible enough to allow drill down from an aggregated country view, through to an individual user or site.
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SEAMLESS ENTRY & EXIT

There’s no denying we live in a digital world. Isn’t it time to find an upgrade to the paper-based visitor book? A paper-based book provides a process but how effective is it?

VISTrak allows visitors to seamlessly enter and exit sites on mobile phone app or tablets, with real-time tracking, allowing your teams to focus on customers and improving operational efficiencies.

VISITORS REGISTRATION

With suppliers and contractors coming and going from sites frequently, it is important to keep track of all visits for safety, security, support and even managing trading terms!

Full real-time tracking of all visits will ensure sites are receiving the correct support from suppliers / contractors and equally these companies can be confident of their visit coverage and performance.

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PRE ACCREDITATION

Do you know who is visiting and on your sites? Are they inducted and safety aware? Do they understand the site requirements? Do they know how to work within your sites and with your customers?

VISTrak provides confidence to ensure every visitor has completed the correct induction and any additional site specific information with notification of expiry to ensure all visitors remain current. All the important information is recorded and available in real time, at any time.

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MOBILE PHONE APP
AND/OR
VENUE KIOSKS

Suppliers and contractors can spend up to 10 minutes to sign into and out of your sites, distracting the services teams and the site operation.

While site team members can take up to an additional 3-5 minutes per visitor to check credentials, provide safety updates and communicate information.

VISTrak removes this lengthy ‘manual process’ by allowing the visitor to sign in / out in seconds, away from the service area and customers, thus freeing up the team members for other more productive activities.

COMMUNICATE WITH EVERY VISITOR

In retail alone, there are over 500,000 supplier visits to retail stores in Australia daily. How can you be sure the required communications to every visitor are consistent and delivered?

You may want to see a supplier, inform them of a change or new process, provide safety communication or just be aware they have entered your store.

VISTrak not only provides notifications on entry to every visitor, but also provides live on-site notifications.

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KNOW WHOSE ON YOUR SITE

In retail alone, at any given time, there are over 250,000 supplier visitors in retail stores working directly with store teams. How are retailers aware of who are in their stores, when they last came in and how long for?

VISTrak provides an active listing of every visitor on-site in real-time giving you a virtual record of suppliers.

If you want to see a supplier, you could enter a notification in VISTrak and the visitor will be notified when they next enter the store.

SAFETY IS PARAMOUNT

Retailers and Suppliers have the equal responsibility to ensure everyone’s working environment is safe, by providing active training and communication, with so many visitors onsite how confidant are retailers that they are communicating safety issues effectively?

VISTrak allows retailers to alert every visitor with any safety concerns and in the event of an emergency, provide every onsite visitor notification and the evacuation procedure.

VISTrak’s safety protocol provides best practices for keeping businesses, contractors and suppliers safe.

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KEEP ALERT

Knowing who and when visitors come onto sites is important. With a manual paper based system, it can be easy to forget to pass on critical messages.

VISTrak provides notifications to any highlighted visitors as they check in and out of any site in the network.

On the rare occasion you may want to remove access to a visitor for various reasons, VISTrak will notify them as such on entry and provide instructions.

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REAL-TIME REPORTING

With VISTrak mobile app and cloud reporting, retailers and suppliers can see all relevant information for the visitors, suppliers, contractors and teams.

With many suppliers having a field force, a central reporting tool will provide detailed reporting, insights and awareness on how you support your clients.

VISTrak provides standard and flexible reporting with ability to show national, state, regional and individual visitor tracking.

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